Contact Us

Have questions about our services? We're here to help. Reach out and we'll get back to you as soon as possible.

Support Hours

Support: Mon-Fri 9am-6pm EST

Service Areas

Veterinary consultations in all 50 states

Licensed to prescribe in VA, FL, NJ, DC; consultation-only in MD

Send Us a Message

Or email us directly at support@wuufvet.com

Frequently Asked Questions

How quickly will I get a response?

We aim to respond to all inquiries within 24 hours during business days. Urgent medical concerns should be addressed through a consultation.

Can I get a prescription?

Yes. In Virginia, Florida, New Jersey, and Washington DC, Dr. Lapera can prescribe during a video visit when it is medically appropriate, and the prescription is sent to your preferred online pharmacy. If you need more of a medication your pet is already on, book a visit — a new exam can result in a new prescription. In Maryland our veterinarian is licensed but state rules require an in-person exam before prescribing, so those visits are consultation-only.

What states do you service?

Our veterinarian is licensed to prescribe in Virginia (VA), Florida (FL), New Jersey (NJ), and Washington DC. In Maryland (MD) our veterinarian is licensed but state rules require an in-person exam before prescribing, so those visits are consultation-only.

How do I cancel or reschedule?

You can manage appointments from your dashboard or contact us at least 24 hours before your scheduled time.